This Cookie Policy provides information about the use of cookies and similar technologies on our website. Last updated: August 2026.

1. What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us keep the website functioning properly, save your settings, and analyze how the website is used. You can delete or block cookies at any time in your browser settings.

2. Categories of Cookies

Functional

These cookies are technically necessary for the operation of the website (e.g., shopping cart, language, security). They are set without your consent (legal basis: Section 25(2) of the TDDDG).

Statistics

These cookies are set only with your consent (Section 25(1) of the TDDDG, Article 6(1)(a) of the GDPR). They enable us to analyze website usage anonymously, for example, through Google Analytics.

Marketing

These cookies are set only with your consent and are used to create user profiles for advertising purposes. We do not currently use any marketing cookies.

3. Cookies Used

The following list includes the cookies used on this website, their purposes, and their expiration dates:

Name	Dienst / Zweck	Kategorie	Laufzeit	Beschreibung
orphit_consent	Orphit	Functional	365 days	Saves your cookie consent.
pll_language	WordPress (Polylang)	Functional	1 year	Saves the selected language.
wp_long	WordPress	Functional	Meeting	Language of the admin interface.
wordpress_test_cookie	WordPress	Functional	Meeting	Checks whether cookies are enabled.
woocommerce_items_in_cart	WooCommerce	Functional	Meeting	Saves the contents of the shopping cart.
woocommerce_cart_hash	WooCommerce	Functional	Meeting	Hash of the shopping cart for cache control.
wp_woocommerce_session_*	WooCommerce	Functional	2 days	Session cookie for the shopping cart and order.
cf_clearance	Cloudflare	Functional	30 minutes	Approval following the Cloudflare Challenge (security).
– (no cookies)	OpenStreetMap (OSMF)	Functional	Meeting	Map tiles for the „Akustiker" map—are loaded only after full cookie consent ("Accept") has been given; the IP address is transmitted to tile.openstreetmap.org during this process.
_ga	Google Analytics	Statistics	2 years	Distinguishes users. Is set only with consent.
_gid	Google Analytics	Statistics	1 day	Google Analytics session cookie. Set only after consent is given.
_ga_YKX0LXSJQG	Google Analytics	Statistics	2 years	Statistics session. Set only with consent.
_clck	Microsoft Clarity	Statistics	1 year	Stores the Clarity user ID. Is set only after consent is given.
_clsk	Microsoft Clarity	Statistics	1 day	Tracks page views during a Clarity session. Set only after consent is given.
CLID	Microsoft	Marketing	1 year	Microsoft Identification Cookie (Clarity). Set only after consent is given.
MUID	Microsoft	Marketing	1 year	Microsoft User ID (Clarity). Set only with consent.
wp_woocommerce_session_*	WooCommerce	Functional	2 days	Session cookie for the shopping cart and order.
– (no cookies)	OpenStreetMap (OSMF)	Functional	Meeting	Map tiles from the audiologist map are loaded only after you explicitly click “Show Map”. When this happens, the IP address is transmitted to tile.openstreetmap.org.
_ga_YKX0LXSJQG	Google Analytics	Statistics	2 years	Statistics session. Set only with consent.
CLID	Microsoft	Marketing	1 year	Microsoft Identification Cookie (Clarity). Set only after consent is given.
MUID	Microsoft	Marketing	1 year	Microsoft User ID (Clarity). Set only with consent.
PHPSESSID	Mautic	Functional	Meeting	Server-side session for the newsletter form.

4. Consent and Withdrawal

On your first visit, we’ll display a cookie banner. By clicking „Agree,“ you consent to the corresponding categories. You can adjust or revoke your consent at any time with future effect by clicking the „Manage Consent“ button in the footer. Once you revoke your consent, the relevant cookies (e.g., from Google Analytics) will be deleted or will no longer be set.

5. Contact

Please direct any questions regarding data protection and cookies to [email protected].